Quick answer
BrainBean Technolabs, Anand, Gujarat, collects the name, business name, WhatsApp number, email and message you enter in our enquiry form, plus your IP address for spam limits. We use it only to reply and prepare your growth audit. We don't sell it. You can ask to access, correct or erase your data under India's Digital Personal Data Protection Act 2023 by emailing hello@brainbean.in.
Who we are
This website is run by BrainBean Technolabs, a registered Indian business at Hari Kirtan Lake, Jitodia Rd, opp. Jitodia, Aagman Society, Jitodia, Anand, Gujarat 388001. For this policy, we are the data fiduciary: we decide why and how your data is used. Contact us at hello@brainbean.in or +91 91903 39612.
What we collect
When you send an enquiry through our form, we collect:
- Your name
- Your business name
- Your WhatsApp number
- Your email address
- Your message
We also record the IP address the form was sent from. This is used only to limit spam and repeated automated submissions.
If you call, WhatsApp or email us directly, we receive whatever you share in that conversation, along with your number or email address.
We don't ask for payment details, ID documents or sensitive personal information through this website. Please don't include them in your message.
How we use your data
- To reply to your enquiry by WhatsApp, phone or email.
- To prepare your free growth audit report and discuss it with you.
- To keep a record of the conversation if you become a client.
- To block spam and abuse of the form.
We don't add you to marketing lists or send newsletters without asking first. By submitting the form, you consent to us using your details for these purposes. You can withdraw that consent at any time.
Where your data is stored
Each form enquiry is sent to our business email inbox. A backup copy is saved in a file on the server that hosts this website, so an enquiry isn't lost if an email fails. Access is limited to people at BrainBean who handle enquiries.
We use reasonable security measures such as HTTPS, password-protected accounts and restricted server access. No system is perfectly secure, but we take care to keep what we hold safe.
How long we keep it
We keep enquiry details only as long as they're useful for the purpose you gave them. If an enquiry doesn't lead to work, we delete it once it's no longer needed or when you ask us to. If you become a client, we keep records needed for the engagement and for tax and accounting law. IP addresses used for spam limits are kept only briefly.
Your rights under the DPDP Act 2023
Under India's Digital Personal Data Protection Act 2023, you can:
- Access: ask what personal data we hold about you and how it's used.
- Correct: ask us to fix or update anything inaccurate.
- Erase: ask us to delete your data, unless the law requires us to keep it.
- Withdraw consent: tell us to stop using your data.
- Grievance redressal: raise a complaint with us about how your data is handled.
- Nominate: name someone to exercise these rights for you in case of death or incapacity.
Email hello@brainbean.in with your request. We may ask you to confirm your identity first. If you're not satisfied with our response to a grievance, you can approach the Data Protection Board of India.
Cookies and analytics
This website doesn't use advertising or tracking cookies. If we add analytics later, we will update this page to explain what's collected and how to opt out.
Children
This website is meant for business owners and is not directed at children. We don't knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, write to us and we'll delete them.
Changes to this privacy policy
If we change how we handle personal data, we'll update this page and the date at the top. For significant changes affecting enquiries you've already sent, we'll try to let you know directly.
Frequently asked questions
Do you sell my data?
No. We don't sell, rent or trade personal data, and we don't share it with advertisers.
Why do you record my IP address?
Only to limit spam and automated form submissions. We don't use it to track you across other websites.
How do I get my data deleted?
Email hello@brainbean.in and ask. We'll delete it unless a law requires us to keep a record, and confirm once it's done.
Does this website use cookies?
It doesn't use advertising or tracking cookies. If we add analytics, we'll update this page first.
